Terms & Conditions

🧾 1. TERMS AND CONDITIONS – AVA Trophy Shop

1. General Information
This website is operated by AVA MOTION SRL, headquartered at Strada Bârsei 20A, Room 1, Brașov, Romania, registered under VAT number/CUI 50865556.
Orders placed on this website are governed by the terms and conditions below.

2. Products and Availability
All products are subject to availability. We reserve the right to change prices and descriptions without prior notice.

3. Payment Methods
Payments are processed online by card, securely, through the integrated payment processor on the platform.

4. Delivery
Orders are not shipped via courier. Products will be hand-delivered during all AVA Trophy tournaments.

5. Right of Withdrawal
You have the right to return your products within 14 days of receiving them. See the Return Policy for full details.

6. Limitation of Liability
We are not responsible for misuse of products or the customer’s failure to be present at the time of delivery.

7. Governing Law
These terms are governed by Romanian law. Any disputes will be settled amicably or in court, if necessary.

🔒 2. PRIVACY POLICY (GDPR)

What data we collect:
• Name, surname, email, phone number
• Order details

Why we collect it:
• To process your order
• To contact you about delivery
• For invoicing purposes
• For internal analysis and service improvement

Your rights:
• Access, rectify, delete your data
• Restrict or object to processing
• Data portability

GDPR contact: office@avatrophy.com

Your data is stored securely and is never sold or shared with third parties.

📦 3. DELIVERY POLICY
• Products are not shipped via courier.
• Orders placed online will be hand-delivered during the AVA Trophy tournaments, at the locations announced on the website.
• Customers will be contacted by email to confirm pick-up date and location.
• It is the customer’s responsibility to be present at the designated delivery point.

🔁 4. RETURN AND REFUND POLICY

You have the legal right to return products within 14 calendar days of receiving them.
Conditions:
• Items must not be worn or washed
• Preferably returned in their original packaging

How to return:
• Send a request to: office@avatrophy.com
• Return in person during the tournament or by mail/courier to our company address
• Refunds will be issued within 14 day

🍪 5. COOKIE POLICY

Our website uses cookies for:
• Functionality (e.g., shopping cart session tracking)
• Traffic analytics (e.g., Google Analytics)

By continuing to browse the site, you agree to the use of cookies.
You can manage or disable cookies anytime through your browser settings.